Employee Engagement

  Employee Engagement Employee engagement is a human resource concept that reveals the dedication and enthusiasm of workers which feel inside themselves toward their jobs  (Kular, Gatenby, Rees, Soane, & Truss, 2008) . It is defined as the “harnessing of members of an organization to work roles in engagement, people employ and express them physically, cognitively and emotionally during role performances”  (Kahn, 1992) .Not only a conventional employee, but also a good businessman can also become an employee and engagement of both above parties towards the jobs can be considered as very important in an organization  (Mohannad & Ahmed, 2019) .Business leaders have discovered more and more that there are some key factors available in the business world which leads them to be successful. They are level of customer service, effective communications and achieving a high level of employee engagement  (Harvard Business Review, 2013) . Most often employee enga...